Frequently Asked Questions

What does Site Key not Registered mean?

Section titled What does Site Key not Registered mean?

You may encounter this error when you set up the Procaptcha widget on your website. This error occurs when the site key you are using is not registered in the Prosopo system. To resolve this error, click the Activation link in the email or contact the Prosopo support team.

What does Invalid Site Key mean?

Section titled What does Invalid Site Key mean?

This error occurs when the site key you are using is not valid. To resolve this error, ensure that you are using the correct site key, which you can find by logging in to the Prosopo portal.

What does Unauthorized origin URL mean?

Section titled What does Unauthorized origin URL mean?

This error occurs when the domain of the site key does not match the domain of the website where the Procaptcha widget is being used. To resolve this error, ensure that the domain of the site key matches the domain of the website by logging in to the Prosopo portal and updating the domain.

What does Error parsing captcha mean?

Section titled What does Error parsing captcha mean?

This error will occur if incorrect data has been sent with the captcha response. To resolve this error, ensure that the data sent with the captcha response is correct.